New Communication & Collaboration Tools – the implication for Law Firms and Litigation Support

The way people communicate and collaborate at work is continually changing. The use of collaboration apps had been increasing before the COVID-19 pandemic. Now, the use of these communication apps has increased to a point where over 80 percent of all employees now state they regularly use collaboration tools to communicate with other team members.

While many employers are pleased that there are tools that allow employees to work more efficiently in the workplace and from home, many legal ramifications must be considered when using these applications.