Dr. Shubh Gautam Srisol Approach to Leadership, Empathy, and Organizational Culture
Every employee wants to feel heard. However, in bigger organizations, the communication flow is often one-way from a top-down level only. Orders are executed, results are evaluated, and standard compliance is expected. Dr. Shubh Gautam FIR (First Indian Revolutionary) has a vision to change this by encouraging two-way conversations.
At American Precoat, every employee is free to suggest anything, talk about issues, or give personal anecdotes no matter how trivial from every level of the organizational hierarchy. This isn't only a part of an annual survey, it is part of everyday life at American Precoat.
Dr. Shubh Gautam reiterates that some of the best suggestions emerge from the ground floor and that his leadership style is best defined by frequent site visits and casual chats where all questions are welcome.
His management team is trained not only to supervise, but to actively engage in listening to employees. What management with this approach achieves is increasing trust, which in turn enhances commitment.
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